This policy outlines the key measures I have put in place to reduce the risk of transmitting COVID-19. It is subject to change. 

Update 10 December 2021

This policy was updated on 10th December 2021 in line with the government's update on 9th December 2021. You can find the latest guidance at

In line with the recent update I have made the following additions to my COVID policy:

  • Face to face clients have the option to switch to online counselling via Zoom. Where this is not possible, I am still able to offer face to face sessions with the following additional safety precautions. 

  • Face coverings must be worn at Houldsworth Mill and in the therapy room during sessions, unless you have an exemption.

  • I have added a Perspex screen to the therapy room. 

  • Hand sanitiser is provided and clients are encouraged to use it before and after sessions. 

  • Surfaces are cleaned between sessions. 

  • The door is opened between sessions to help ventilate the room.

Government Guidelines

I will be following the guidelines issued by the government at See also any updates above. 


COVID-19 Risk Assessment

I have completed a COVID-19 risk assessment which covers all activities in relation to face to face therapy sessions, taking place inside and in a designated therapy room. It focuses on the required control measures to prevent the spread of Coronavirus (COVID-19).

Alternative Therapy Options

As an alternative to face-to-face therapy, I can offer remote sessions by telephone or Zoom. If this is your preference, then please let me know. 

Monitoring Health

I take regular lateral flow tests and monitor my own health. I will contact clients in advance of sessions if I test positive for COVID-19, if I have symptoms, or if I have been in close contact with another person who has tested positive within the last 10 days. I will reschedule appointments accordingly, or offer a remote session if I am well enough to do so. 


If you experience symptoms of COVID-19, or if you test positive, or have come into close contact with someone else who has tested positive within the last 10 days, please do not attend your appointment and contact me with as much notice as possible. Also, follow the government’s advice to isolate and get tested. 


On Arrival

To avoid possible transmission, there are no waiting areas in the mill. Please ensure you arrive no more than 5 minutes early for your session. I will meet you outside the lift on the fourth floor 5 minutes before the start of the session. My telephone number is 07398 651 333. If you arrive early, please wait outside the premises or in your car.




The therapy room is on the fourth floor and a lift is provided for your convenience. Please ensure that you travel alone in the lift. A mask should be worn in all common areas, including the lift, corridors and toilets. 


Accessing Common Areas


Common areas are maintained by Houldsworth Business & Arts Centre. A face mask must be worn in all common areas, including in the lift unless you are exempt.




Only a small number of clients and myself access the therapy room each day. 


All hard surfaces and touch points are cleaned between client sessions and at the end of the day. 


Bins are emptied between sessions.


Anti-bacterial gel is provided and should be used by the client and therapist at the beginning and end of sessions. 


Tissues are provided and should be disposed of immediately in the bins provided. 


Houldsworth Business & Arts Centre maintains all common areas of the building, and staff clean and disinfect touch points (door handles, locks, taps, bins) on an hourly basis and sign to this effect. Contract cleaners deep clean daily.


Social Distancing

During the session we will be seated at least 2m apart with a Perspex screen between us. Face coverings must be worn unless you are exempt. 

The room will be ventilated between sessions. 


Unfortunately, due to the risk of transmission, no refreshments can be offered at this time. You are welcome to bring your own water or beverage. 


Payments should be made via bank transfer prior to your session. To reduce the likelihood of transmission, please avoid paying with cash. 


Please note that if you or I test positive for COVID-19, or if I believe that you may have been exposed to COVID-19 during our face-to-face session, I will be required by law to provide details to the NHS Track and Trace service. I will provide minimal details and will not disclose the reasons for the visit. 



If any of the above is not clear or if you have any questions, please contact me at


Useful Links

•    Symptoms of COVID-19
•    When to Self-Isolate
•    Test and Trace Privacy Notice